Terms & Conditions
Crave Hair Studio
Effective Date: October 12, 2026
Welcome to Crave Hair Studio. By using our website, booking an appointment, or purchasing our services, you agree to the applicable policies outlined below.
Appointments and Booking
Appointments may be scheduled online, by telephone, or directly through our salon.
We ask customers to provide accurate contact information when scheduling appointments so we can communicate important appointment details.
Service prices and appointment durations may vary based on hair length, density, condition, product requirements, and the complexity of the requested service.
Cancellation and No-Show Policy
Crave Hair Studio requires a minimum of 24 hours' notice to cancel or reschedule an appointment.
Appointments canceled or rescheduled with less than 24 hours' notice are subject to a cancellation fee equal to 50% of the scheduled service price.
Customers who fail to attend an appointment without providing notice are subject to a no-show fee equal to 50% of the scheduled service price.
Credit Card on File
A valid credit card is required to secure appointments at Crave Hair Studio.
Payment information is handled through our authorized payment processing and salon management systems.
By providing a card and accepting the booking policies, customers authorize applicable cancellation or no-show fees as disclosed during the booking process.
Salon Services and Pricing
Prices listed on our website or booking platform may be starting prices. Final pricing may vary based on the services performed, product usage, and individual hair requirements.
Additional services or product requirements will be discussed with the customer when reasonably possible.
Refunds and Service Concerns
If you have concerns about a service, please contact Crave Hair Studio promptly so we can review the situation.
Requests for adjustments or refunds are evaluated individually in accordance with salon policies and applicable law. A refund is not automatically guaranteed.
SMS Text Messaging Terms
By separately opting in to receive SMS messages from Crave Hair Studio, customers may receive messages concerning appointments, confirmations, reminders, cancellations, scheduling changes, last-minute openings, promotions, and special offers, according to the messaging programs they select.
Message frequency: Varies based on appointment activity and marketing communications.
Message and data rates: Standard message and data rates may apply.
Opt-out: Reply STOP to unsubscribe from a messaging program at any time.
Assistance: Reply HELP for assistance or contact Crave Hair Studio at [Salon Phone Number].
Consent to receive promotional text messages is not required to purchase services.
Carriers are not responsible for delayed or undelivered messages.
For information about how we handle personal information, please review our Privacy Policy at:
https://www.cravehairbham.com/privacy-policy
Website Use
Content on the Crave Hair Studio website, including text, images, branding, and service descriptions, is provided for informational purposes.
Unauthorized reproduction of original website content is prohibited to the extent permitted by law.
Changes to Terms
Crave Hair Studio reserves the right to update these Terms & Conditions. Updated terms will be published on our website.
Contact Information
Crave Hair Studio
Phone: 205-490-6940
Email: cravehairbham@gmail.com
Website: https://www.cravehairbham.com